Membership Information and Guidelines
1. APP AND WEBSITE SYSTEMS:
The app and website are two separate systems that need to be linked.
2. LOGIN INFORMATION:
Check your email for important app password information for first-time login.
Do not change your app password until after logging in with the instructions in your welcome email.
Changing your website password does not change your app password and vice versa.
3. PASSWORD MANAGEMENT:
If you need a different password for each platform. Make a note of them to avoid forgetting. (We do not hold your password information.)
Update passwords separately using the "Forgot Password" link on each platform's login screen.
4. MEMBERSHIP MANAGEMENT:
To manage your membership (update credit card info, cancel membership), log into the member website.
This information cannot be updated on the app.
Membership charges are automatically recurring.
5. MEMBERSHIP TERMS AND CONDITIONS:
A link to the full membership terms and conditions is on the member home screen and was emailed to you in your welcome email.
6. MEMBER VIDEOS:
Available on each episode page on the website and app (for episodes with videos).
7. YOUTUBE MEMBERSHIPS:
YouTube memberships are separate and not connected to the website or app memberships.
Website and app memberships do not grant access to YouTube memberships and vice versa.
To be a YouTube member, you must join through YouTube.
8. SUPPORT:
For help with your membership on the app or website, email: contact@theconfessionalspodcast.com